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سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.

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1 سنوات خبرة

المهارات

Appointment scheduling Calendar management Database management CRM administration Call center operations Customer service Intake & admissions processes Bilingual communication (English, Spanish, Arabic) Use of 3cx dialer Use of Slack Virtual assistance Lead follow‑up & retention Email follow‑up Team coordination Data entry

الخبرة

Appointment Setter

Agency Setters

2024-12 - 2025-02

Managed agenda and coordinated efficient appointment scheduling, handling telephone and email follow‑up to confirm appointments and ensure attendance. Updated and organized client information in the database, improving data quality. Utilized 3cx dialer and Slack for communication, achieving a 99% bilingual client interaction rate. Responded to customer inquiries promptly, enhancing satisfaction.

Virtual Assistant

Infinity Interactions

2025-08 - 2025-12

Coordinated daily schedules for design specialists, optimizing routing and appointment density. Conducted proactive lead follow‑up via phone and email, reducing no‑show rates and ensuring client attendance. Maintained and updated client profiles in the company CRM, tracking project status, locations, and budget qualifications. Provided comprehensive virtual assistance to support team operations.

Virtual Assistant

Infinity Interactions

2026-01 - 2026-06

Continued virtual assistance duties, focusing on calendar management, client communication, and database upkeep. Supported ongoing projects by ensuring accurate client data and timely follow‑ups, contributing to sustained client retention and project efficiency.

التعليم

High school Diploma, Computer Engineering (in progress)

اللغات

English

fluent

Spanish

fluent

Arabic

fluent

تواصل مع المرشح

آخر تحديث: منذ شهر