Complex Sales Manager

About the role

The Complex Sales Manager is responsible for proactively generating and managing sales opportunities, ensuring smooth business turnover and delivering exceptional service to clients. The role focuses on building long‑term, value‑based relationships that drive revenue and meet personal sales targets.

Key responsibilities

• Develop and nurture relationships with existing and new customers through sales calls, entertainment, FAM trips, trade shows, and community networking.
• Collaborate with off‑property sales channels to coordinate efforts and avoid duplication.
• Participate in sales calls, prepare proposals, draft contracts, and manage customer correspondence.
• Analyze market trends, competitor activity, and target customer data to identify and close high‑value opportunities.
• Deliver consistent, high‑quality customer service to enhance loyalty and grow account share.

Required profile

• Either a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management, or a related field with at least 3 years of sales/marketing experience, or a 4‑year bachelor’s degree with at least 1 year of relevant experience.

Required skills