IT Infrastructure & Security Specialist

About the role

The role is responsible for supporting, securing, and maintaining the Group’s IT infrastructure, networks, cloud services, and cybersecurity applications. It works closely with the IT Infrastructure & Technology Manager, internal teams, SOC/CISO functions and service providers to ensure reliable operations and effective security controls.

Key responsibilities

• Design, configure and install network devices such as routers, switches, firewalls and VPNs.
• Monitor system performance, perform regular maintenance, upgrades and patch management.
• Provide Tier 2/3 support for network and infrastructure issues and coordinate with SOC/CISO on security incidents.
• Manage IP telephony, voice communication systems and enterprise voice platforms.
• Implement and maintain network security measures, including firewall rules, access controls and vulnerability remediation.
• Document configurations, processes and maintain inventory while liaising with vendors.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum five years of experience supporting IT infrastructure, including switches, firewalls and cloud security.
• Proven ability to troubleshoot complex network, server and security issues at Tier 2/3 level.

Required skills

• LAN/WAN design, TCP/IP, DNS, DHCP, VLANs, routing and switching.
• Firewalls, VPNs, high‑availability architectures and network security policies.
• Active Directory, Microsoft 365, Azure, MFA and privileged access management.
• Security monitoring, log review, incident response, vulnerability remediation and patch management.
• Experience with monitoring tools such as ManageEngine, SolarWinds or Nagios.
• Basic scripting in PowerShell or Python.