Application Support

About the role

Minds United is seeking an Application Support professional to ensure the smooth operation, administration, and lifecycle management of business‑critical applications in Bahrain. The role focuses on maintaining application availability, performance, security, and delivering an optimal user experience.

Key responsibilities

• Administer and maintain enterprise and business‑critical applications.
• Manage user access, roles, configurations, and application parameters.
• Monitor application performance and proactively resolve issues.
• Support implementation of new applications, modules, upgrades, and enhancements.
• Coordinate with vendors, business users, and internal IT teams.
• Assist with requirements gathering, testing, UAT, go‑live, change management, and release activities.

Required profile

• Mandatory banking experience.
• At least 1 year of experience in application support for business‑critical applications.
• Strong understanding of application administration and lifecycle management.
• Knowledge of user access, roles, configurations, and application security.
• Ability to coordinate with vendors, business users, and IT teams.
• Strong troubleshooting and problem‑solving skills.

Required skills

• Application Support
• Application Management
• Troubleshooting
• User access management
• Roles and configuration handling