CMS Processing Manager

About the role

The CMS Processing Manager will lead the 24x7 production support for Card Management Systems (CMS) and payment processing platforms. This role ensures high availability, stability, and performance of critical card and payment applications for our client in Bahrain.

Key responsibilities

• Lead L1/L2 support for CMS, payment switching and processing platforms, maintaining 99.9%+ availability.
• Monitor transaction flows across authorization, switching, acquiring, clearing, settlement and reconciliation.
• Manage incident, problem and service management, including root‑cause analysis and corrective actions for P1/P2 incidents.
• Act as technical liaison with Visa, Mastercard, payment processors and vendors, handling certifications, upgrades and SLA compliance.
• Provide technical oversight of payment switching, ISO 8583 integration, REST APIs, micro‑services and cloud environments.

Required profile

• Strong experience with Card Management Systems and card payment processing.
• Hands‑on knowledge of ISO 8583 messaging and end‑to‑end transaction flows.
• Experience in risk, PCI DSS, compliance and business continuity.
• Proven ability to manage 24x7 L1/L2 support teams.
• Familiarity with Visa and Mastercard payment networks.

Required skills

• Card Management Systems (CMS)
• ISO 8583 messaging
• Payment switching and transaction processing
• REST API development
• Micro‑services architecture
• Cloud platforms (e.g., AWS, Azure)
• Visa and Mastercard network integration
• PCI DSS compliance