Customer Engineer - Cloud Architecture & Pre-Sales

About the role

ADG is a global strategic technology firm focused on AI, cloud architecture and big data. As a Customer Engineer, you act as a technical authority and trusted advisor at the intersection of enterprise cloud architecture, strategic consulting and technical pre-sales. You own the technical relationship with prospective and existing clients across the full customer lifecycle, from technical discovery and architectural whiteboarding to solution validation and commercial closure.

Key responsibilities

• Partner with technical sales teams to qualify opportunities, lead technical discovery, run whiteboarding sessions and highlight ADG's cloud capabilities.
• Design and build rapid prototypes, proofs of concept (PoCs), reusable architectural assets and interactive demonstrations to validate customer requirements.
• Lead technical authoring and architectural strategy for RFPs, RFQs, RFIs and complex tenders, including infrastructure sizing, bills of materials and deployment roadmaps.
• Formulate long-term multi-cloud or hybrid-cloud strategies that modernize customer environments and uncover new workloads.
• Run architectural reviews, deep-dive workshops and executive briefings with customer engineering leads, architects and C-level stakeholders.
• Coordinate with delivery, migration and professional services teams to turn the agreed solution into delivery plans, support pricing and statement of work alignment, and enable post-sales onboarding.

Required profile

• Active cloud architect or engineering certification with a major hyperscaler such as Google Cloud, AWS or Microsoft Azure.
• Demonstrated experience in cloud engineering, on-premise engineering, virtualization or containerization, including application migration to the cloud.
• Prior background in a Solutions Architect, Cloud Architect or deeply technical pre-sales role.
• Proven experience presenting complex architectures to technical stakeholders, business partners and executives.

Required skills

• Hands-on prototyping and development with languages such as Python, Go or Bash, and infrastructure as code (Terraform, CloudFormation).
• Security concepts including encryption, identity management, access control, attack vectors and penetration testing.
• Systems design, debugging and building functional prototypes or automated deployment templates.