IT Manager – Hotel Technology Lead

About the role

The IT Manager will lead the strategy, deployment, maintenance and security of all technology systems for a luxury hotel in Manama. You will ensure seamless operations, high data‑protection standards and a robust network environment, especially during the pre‑opening phase.

Key responsibilities

• Oversee pre‑opening installation, configuration, testing and integration of core hotel systems such as PMS, POS, RMS, key‑card access, guest Wi‑Fi, PABX, IPTV, network infrastructure and cyber‑security solutions.
• Maintain 24/7 stability, performance and uptime of hardware, software, server environments and hotel networks.
• Implement cybersecurity protocols, access controls, data‑backup frameworks and disaster‑recovery plans in line with corporate and local regulations.
• Manage vendor SLAs, software licences, procurement contracts and both operating and capital‑expenditure budgets.
• Run the help‑desk, provide technical troubleshooting for hotel staff and deliver training on system usage and security awareness.

Required profile

• 3‑5 years of IT leadership experience in a luxury hotel environment, preferably with pre‑opening projects.
• Bachelor’s degree in Computer Science, Information Technology or Network Engineering.
• Strong problem‑solving, project‑management and communication skills, fluent business English.

Required skills

• Opera PMS
• Simphony POS
• Cisco networking
• Microsoft Server environments
• Firewall management
• IPTV systems
• PABX
• Guest Wi‑Fi
• Network infrastructure
• Cyber‑security

What we offer

• Career progression within a global luxury hotel brand operating in over 30 countries.
• Opportunities to work in a multicultural environment and develop professional skills.
• A supportive culture that values employee growth and contribution to exceptional guest experiences.