Job Controller - Automotive Workshop

About the role

Zayani Motors is looking for an experienced Job Controller to oversee its workshop operations. The role ensures high-quality, timely and profitable vehicle repairs, leads and mentors a team of technicians, manages bay utilization and labour efficiency, and enforces compliance with manufacturer warranty, ISO/DOS standards and Health & Safety regulations.

Key responsibilities

• Manage workshop flow, bay utilization, labour efficiency and overall profitability
• Analyse and document repeat repairs to eliminate recurring issues
• Carry out road tests and quality diagnosis checks before vehicles are delivered
• Lead, coach and motivate workshop staff to meet daily targets, identify training needs and mentor apprentices
• Maintain technical expertise through training courses, technical bulletins and professional development
• Ensure ISO, DOS compliance and adherence to Group Internal Audit standards
• Promote continuous improvement, including 5S and Kaizen activities
• Complete repair documentation accurately and generate manufacturer technical reports
• Enforce manufacturer warranty guidelines and repair procedures
• Maintain a safe, orderly workplace and keep equipment, work areas and protective gear in good condition
• Work with the parts department to ensure parts availability and communicate directly with customers about vehicle issues

Required profile

• Diploma degree or any certificate in a related field
• At least 7 years of experience in a similar role, preferably in the automotive industry
• Proven track record of improving operational efficiency and profitability
• Knowledge of automotive industry trends and safety, health and environmental regulations

Required skills

• Proficiency in MS Office and other relevant software
• Leadership, communication, problem-solving and decision-making skills
• Ability to work under pressure and meet tight deadlines
• Strong organization and time management