Restaurant Server – Luxury Hospitality

About the role

The Restaurant Server will deliver exceptional dining experiences at Four Seasons Hotel Bahrain Bay, providing attentive, personalized, and professional service in line with Four Seasons standards.

Key responsibilities

• Welcome guests warmly, escort them to tables, and present menus with explanations of items, specials, and promotions.
• Take accurate food and beverage orders using the POS system and serve them according to Four Seasons service standards.
• Monitor tables throughout the dining experience, anticipate guest needs, and handle requests promptly.
• Maintain cleanliness and organization of stations, set up and reset tables, and process guest bills and payments accurately.
• Handle guest complaints professionally, escalate when necessary, and support colleagues during busy periods.
• Participate in briefings, training sessions, and departmental meetings, and assist with opening and closing duties.

Required profile

• High school diploma or equivalent; hospitality qualification preferred.
• Previous experience in a luxury hotel, fine‑dining restaurant, or upscale hospitality environment preferred.
• Strong communication and interpersonal skills with excellent customer‑service orientation.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Good command of English; additional languages are an advantage.

Required skills

• Proficiency with POS (point‑of‑sale) systems.
• Knowledge of food safety, hygiene, and sanitation standards.
• Ability to understand menu items, ingredients, and allergens.