Road Freight OPS Team Leader

About the role

DHL Global Forwarding, Freight (DGFF) is seeking a Road Freight OPS Team Leader to oversee and optimise road freight operations in Bahrain. You will coordinate network and transport planning, ensure compliance with policies, and lead a team to deliver fast, reliable, and cost‑effective shipments for a global customer base.

Key responsibilities

• Set day‑to‑day operational objectives for the team and ensure policies, practices and procedures are followed.
• Coordinate transport plans, draft route and load schedules, and maximise consolidation levels.
• Monitor critical material movements, establish emergency plans and coordinate customs processes when required.
• Track subcontractor performance against standards and manage the carrier network for the assigned traffic region.
• Resolve delivery exceptions, handle customer service issues and produce accurate reports.
• Participate in transportation projects such as service analysis and consolidation studies.
• Promote adherence to environmental, safety and operating procedures through training and communication.

Required profile

• Proven experience in road freight or logistics operations, preferably in a supervisory or team‑lead role.
• Strong understanding of transport planning, carrier management and customs coordination.
• Ability to analyse performance data, identify issues and implement corrective actions.
• Excellent communication skills to interact with customers, stakeholders and internal teams.
• Leadership qualities to coach, guide and motivate team members.

Required skills