Sales Administration Manager – Automotive

About the role

First Motors is seeking an experienced and highly organised Sales Administration Manager for its automotive division. The role involves leading the sales administration team and ensuring smooth processing of vehicle sales to support the sales department and maintain high customer satisfaction.

Key responsibilities

• Lead, manage and mentor the sales administration team, overseeing daily operations and conducting performance reviews.
• Supervise the end‑to‑end sales administration process, from order entry and contract generation to final vehicle handover.
• Ensure all sales documentation (financial agreements, registration forms, invoices) is accurate and complies with legal and company standards.
• Develop, implement and refine administrative processes to improve efficiency.
• Maintain data integrity in the CRM and other company systems.
• Prepare and present detailed sales reports, forecasts and performance analyses for senior management.
• Liaise between sales, finance, logistics and after‑sales teams to guarantee seamless workflow.
• Handle escalated customer enquiries and resolve administrative issues promptly.
• Monitor vehicle inventory and coordinate with relevant departments to optimise stock levels.

Required profile

• Proven experience as a Sales Administration Manager or senior administrative role in the automotive industry.
• Strong leadership and team‑development skills.
• Excellent organisational, multitasking and time‑management abilities.
• High attention to detail and commitment to accuracy.
• Outstanding written and verbal communication in English.
• Bachelor’s degree in Business Administration or related field (highly desirable).
• Knowledge of the Bahraini automotive market and regulations is an advantage.

Required skills

• Proficiency in Microsoft Excel.
• Experience with CRM software.
• Strong command of the Microsoft Office Suite.