Sales Associate – Ray‑Ban (Luxury Eyewear)

About the role

As a Sales Associate Consultant for Ray‑Ban at Chalhoub Group, you will work in a high‑end retail environment, delivering exceptional guest experiences while meeting individual and collective sales targets.

Key responsibilities

• Achieve personal and team sales goals and promote the Ray‑Ban brand.
• Collect and analyse customer behaviour data, top‑seller trends and slow‑moving items for business reviews.
• Drive omni‑channel client relationships and support click‑and‑collect processes within SLA.
• Provide pre‑buying advice on frames, lenses (blue‑light, anti‑reflective, sun) and guide customers through prescription requirements.
• Support CRM, CX and other customer‑centric initiatives, ensuring accurate data capture.
• Promote the MUSE loyalty program and stay updated on app offerings.
• Assist with in‑store visual‑merchandising, SOP compliance and marketing activations.

Required profile

• Passion for luxury retail and strong commitment to guest experience.
• Ability to meet sales targets and work collaboratively in a team.
• Willingness to support CRM and customer‑experience initiatives.

Required skills

• Experience with CRM systems.

What we offer

• Opportunity to work with iconic Ray‑Ban products in a leading luxury group.
• Exposure to omni‑channel retail strategies and innovation hubs.
• Inclusive, diverse workplace with career development prospects.