Safety Management System Manager

About the role

The Safety Management System (SMS) Manager supports the Director of Safety and Ground Operations in overseeing DHL Aviation’s safety management and flight data systems. This role ensures the integrity of safety databases, drives safety investigations, and helps embed a strong safety culture across the organization.

Key responsibilities

• Administer the Safety (SMS) database, including reporting applications, occurrence tracking, investigations, risk assessments, fatigue risk management, and safety audits.
• Manage the Flight Data Monitoring (FDM) database, capture flight data, and oversee analysis, statistics, and event reporting.
• Maintain the Safety Training database, track course validity, exam compliance, and generate related reports.
• Operate the safety survey database, conduct analysis, and produce actionable insights.
• Develop and maintain dashboards for all safety‑related databases, ensuring timely and accurate data delivery.
• Secure data confidentiality and act as liaison with IT, engineering, and third‑party software providers to resolve system issues.
• Stay updated on SMS and FDM system developments and support safety investigations as needed.

Required profile

• Strong understanding of aviation safety management principles and regulatory requirements.
• Experience in managing safety databases and conducting safety audits.
• Ability to work collaboratively with senior management and cross‑functional teams.
• Excellent analytical and problem‑solving skills.

Required skills

• Database administration
• Data analysis and reporting
• Dashboard creation and management
• Safety auditing
• Risk assessment
• Fatigue risk management

What we offer

• Opportunity to influence safety culture in a global logistics leader.
• Access to advanced safety and flight data systems.
• Collaborative international work environment.