Director of Spa

About the role

We are seeking a visionary and enthusiastic Director of Spa to lead the spa operations at our ultra‑luxury property in Bahrain. You will shape innovative wellness strategies, deliver exceptional guest experiences, and drive the business growth of our prestigious spa.

Key responsibilities

• Develop and execute a comprehensive spa and wellness strategy aligned with the brand’s luxury positioning.
• Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety.
• Create unique, personalized wellness experiences that reflect local culture and global trends.
• Lead, mentor, and inspire a team of spa professionals to deliver outstanding customer service.
• Manage the spa’s financial performance, including budgeting, forecasting, and P&L responsibility.
• Drive marketing initiatives and partnerships to increase spa visibility and revenue.
• Implement sustainable practices and ensure compliance with industry regulations.
• Collaborate with cross‑functional teams to integrate spa services into the overall guest experience.
• Stay abreast of industry trends and introduce innovative treatments and programs.
• Ensure cultural sensitivity and adaptability in all aspects of spa operations.

Required profile

• Proven experience in spa management or luxury hospitality with a successful leadership track record.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Spa management certifications are a plus.
• Strong financial acumen with experience in P&L management and revenue growth.
• Excellent team leadership, mentoring, and communication skills.
• Proficiency in business planning, budgeting, and operational efficiency.
• In‑depth knowledge of spa treatments, therapies, and wellness program development.
• Experience in marketing, branding, and delivering luxury customer service.
• Demonstrated ability to create and implement innovative wellness strategies.
• Understanding of sustainability practices in the spa industry.
• Cultural sensitivity and ability to work in a multicultural environment.
• Fluency in English required; Arabic language skills highly desirable.

What we offer

• Opportunity to join the first Raffles property in Bahrain.
• Employee benefit card with discounted rates across Accor worldwide.
• Learning programs through Accor Academies.
• Career development opportunities within the property and across the global brand.
• Engagement in corporate social responsibility activities.