Food and Drinks Supervisor

About the role

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Drinks Supervisor, you’re not just overseeing the seamless execution of daily venue operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Supervise execution of venue operations: Plan, organize, and execute various events within our F&D venues, such as breakfasts, coffee breaks, lunch, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of venues, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Drinks.
• Oversee event breakdown: Ensure venues are properly broken down and all equipment is stored correctly for the next service.
• Manage team performance: Oversee F&D team, including scheduling, supervision, coaching, and recognition.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment.