French-speaking Customer & Sales Support Coordinator

About the role

Join OMICRON to support customers throughout the sales process, handling quotations, tenders, and post‑sales issues while acting as a liaison between sales partners and internal teams.

Key responsibilities

• Prepare quotations, manage tenders and support the Area Sales Manager.
• Coordinate customer follow‑ups, product demonstrations and ensure smooth commercial processes.
• Maintain the customer database (CRM) and organise trainings via the OMICRON Academy.
• Provide backup support to the sales team and act as the link to sales partners.

Required profile

• Commercial or business‑related education; knowledge of the electrical energy industry is a plus.
• Minimum 2 years of experience in Customer & Sales Support, Sales Support or Inside Sales.
• Strong attention to detail, ability to work independently and manage multiple priorities.
• Professional communication skills in English and French; Arabic is an advantage.

Required skills

• Proficiency in Microsoft Office applications, especially Excel, Outlook and Word.
• Experience with CRM and/or ERP systems.

What we offer

• Organisational culture based on trust, personal freedom and responsibility.
• Focus on sustainability, diversity and flexible time management.
• State‑of‑the‑art infrastructure and professional, international teams.
• Learning and development opportunities for professional and personal growth.