Front Office Receptionist – Hotel Front Desk

About the role

We are looking for an enthusiastic Front Office Receptionist to join the vibrant team at The Diplomat Radisson Blu Hotel, Residence & Spa in Manama. You will be the first point of contact for guests, ensuring a smooth and memorable experience from check‑in to check‑out.

Key responsibilities

• Greet and welcome guests, manage check‑in and check‑out procedures efficiently.
• Handle guest inquiries, reservations, and requests with professionalism.
• Coordinate with housekeeping, concierge, and other departments to fulfill guest needs.
• Maintain accurate front‑desk records, billing, and cash handling.
• Resolve issues promptly, ensuring guest satisfaction throughout their stay.

Required profile

• Positive “Yes I Can!” attitude with flexibility to work varied shifts.
• Strong attention to detail and ability to multitask in a fast‑paced environment.
• Excellent verbal communication and interpersonal skills.
• Team‑oriented mindset with a passion for delivering extraordinary service.
• Previous front‑office or hospitality experience is beneficial but not mandatory.

Required skills

• Proficiency in using front‑desk software and basic computer applications.
• Ability to handle cash transactions and perform basic accounting tasks.

What we offer

• Opportunities for career growth within the Radisson Hotel Group.
• Inclusive and fun workplace culture that celebrates diversity.
• Training and development programs to enhance hospitality expertise.
• Competitive benefits package aligned with hotel industry standards.