Front Office Receptionist

About the role

Join The Diplomat Radisson Blu Hotel, Residence & Spa in Manama as a Front Office Receptionist, delivering exceptional guest experiences from check‑in to check‑out and everything in‑between.

Key responsibilities

• Greet and assist guests, handling check‑in, check‑out and all guest inquiries.
• Ensure smooth operation of the front office, coordinating with other departments to maintain high guest satisfaction.
• Act as the “superhero” of the guest journey, providing personalized service with patience and empathy.

Required profile

• Positive, flexible attitude with a “Yes I Can!” mindset.
• Strong attention to detail and creative problem‑solving abilities.
• Excellent verbal communication and a passion for delivering extraordinary service.
• Team‑oriented approach to ensure guest satisfaction.

What we offer

• Opportunities for career growth, learning and development within a global hospitality brand.
• Inclusive, fun workplace with employee resource groups and diversity initiatives.
• Global benefits such as special hotel rates for employees and their families.
• Local perks and rewards tailored to Bahrain.