HR, Admin & Customer Service Executive

About the role

The HR, Admin & Customer Service Executive supports daily business operations by handling human resources functions, administrative tasks, and customer service activities. This position works closely with internal teams, management and external stakeholders to ensure smooth processes, accurate records, and a positive experience for both employees and customers.

Key responsibilities

• Support daily HR, admin and customer service operations across the organization.
• Coordinate recruitment support, onboarding, employee documentation and internal communications.
• Maintain accurate employee, administrative and customer records.
• Manage office administration, scheduling, correspondence and meeting coordination.
• Respond promptly to customer inquiries via phone, email and online platforms.
• Resolve customer concerns while maintaining high service quality.
• Prepare reports, presentations and operational documentation for management.
• Monitor office supplies and administrative resources.
• Assist in organizing employee engagement activities, training sessions and company events.
• Support policy implementation and ensure compliance with company procedures.

Required profile

• Strong organizational abilities and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to handle confidential information with discretion.
• Adaptability to manage multiple responsibilities in a dynamic environment.

Required skills