HR Operations Assistant / Employee Relations Assistant

About the role

A detail-oriented, organized and people-focused HR Operations Assistant / Employee Relations Assistant is sought to support daily human resources operations and employee relations activities. The role covers HR administration, employee records, recruitment coordination, onboarding, attendance management and employee engagement, while keeping HR operations smooth and the workplace environment positive.

Key responsibilities

• Support daily HR administrative and operational activities.
• Maintain and update employee records, personnel files, HR databases and confidential documentation.
• Support recruitment: job postings, interview scheduling, candidate coordination and onboarding arrangements.
• Assist with onboarding, orientation, confirmation, transfers and offboarding.
• Monitor attendance, leave applications, timesheets and other HR records.
• Prepare employment letters, HR forms, internal announcements and other personnel documents.
• Serve as a point of contact for general employee inquiries and help with grievances, disciplinary matters and conflict resolution under HR supervision.
• Coordinate engagement activities, internal communications, training programmes and staff welfare initiatives.
• Help maintain HR policies, procedures, handbooks and guidelines.
• Provide accurate attendance, leave and employee information for payroll administration.
• Handle confidential information with care, coordinate with managers on HR issues, prepare HR reports and statistics, and perform other assigned duties.

Required profile

• Diploma or Bachelor's degree in Human Resources Management, Business Administration, Psychology or a related discipline.
• Minimum 1-3 years of experience in HR administration, HR operations or employee relations.
• Familiarity with HR functions, recruitment, employee records and HR administration.
• Good understanding of confidentiality, data management and professional HR practices.
• Strong command of written and spoken English; additional languages are an advantage.

Required skills

• Proficiency in Microsoft Office, especially Excel and Word, and HR management systems.
• Organizational skills, attention to detail and accuracy.
• Communication, interpersonal and problem-solving abilities.
• Ability to handle sensitive employee matters with discretion and integrity.