Key Account Manager – Bahrain

About the role

We are looking for a dynamic Key Account Manager to lead and grow strategic enterprise accounts in Bahrain. The role focuses on building long‑term relationships, understanding client needs, and delivering tailored solutions that drive revenue and customer satisfaction.

Key responsibilities

• Manage and develop a portfolio of key enterprise and corporate accounts in Bahrain.
• Act as the primary point of contact for strategic customers, understanding their business challenges and recommending appropriate solutions.
• Drive account growth through upselling, cross‑selling, and identifying new business opportunities.
• Conduct regular client meetings, business reviews, and solution presentations.
• Coordinate with internal delivery, operations, technical, and support teams to ensure successful service delivery.
• Maintain accurate account information, sales activities, forecasts, and contract renewals in the CRM.
• Monitor account performance, revenue, profitability, and customer engagement.

Required profile

• Bachelor's degree or diploma in Business, Marketing, IT or a related field.
• 1–7 years of experience in key account management, B2B sales, enterprise sales or business development.
• Proven track record of account growth, customer retention, upselling and cross‑selling.
• Strong negotiation, presentation, communication and stakeholder management skills.
• Fluent in Arabic and English.

Required skills

• Experience with CRM systems and maintaining account pipelines.