QA/QC Associate Manager

About the role

We are seeking a QA/QC Associate Manager to lead our quality assurance and control functions across production and project activities. The role ensures compliance with corporate standards, project specifications and relevant industry regulations.

Key responsibilities

• Establish and maintain corporate QA procedures and QC processes in line with ISO9001 and FSC standards.
• Prepare written procedures for production QC and corporate QA.
• Implement digital systems for quality tracking and reporting, such as dashboards and barcode systems.
• Oversee incoming material inspections, in‑process checks and final product audits across Joinery, Metal, Polishing and Packaging.
• Ensure only approved materials are used and work complies with approved drawings and method statements.
• Control non‑conforming products and initiate corrective actions in coordination with relevant managers.
• Maintain quality records, Inspection Test Plans (ITPs), checklists and method statements according to the Project Quality Management Plan.
• Establish and maintain a QC Inspection Report with qualitative analysis and recommendations.
• Lead monthly operation meetings with key stakeholders to discuss trends, improvement recommendations and initiatives.
• Prepare audit reports and monitor the effectiveness of quality procedures.
• Lead the QA/QC team and coordinate with project managers, site engineers and subcontractors.
• Implement training and development programs to enhance quality awareness.
• Analyze customer feedback and implement measures to mitigate recurring issues.
• Drive business improvement initiatives and maintain a library of SOPs for quality processes.

Required profile

• Degree in Engineering or a related discipline.
• Minimum 8–10 years of experience in QA/QC within manufacturing or fit‑out projects.

Required skills

• Strong knowledge of ISO9001 and FSC standards.
• Proficiency with digital quality systems and reporting tools (dashboards, barcode systems).
• Excellent leadership, communication and problem‑solving abilities.