Receptionist

About the role

We are looking for a highly motivated, customer‑centric Receptionist to join our team in Manama. As the first point of contact, you will ensure smooth communication with clients and visitors, supporting our customer service operations on a full‑time basis.

Key responsibilities

• Answer, forward and log all incoming telephone calls in an orderly manner.
• Greet visitors, direct them to the appropriate department and handle complaints courteously.
• Maintain a clean and tidy reception area at all times.
• Act as the primary contact for general maintenance enquiries, issues and complaints.
• Perform clerical tasks such as photocopying, faxing, filing and typing as needed.
• Receive, sort and dispatch courier packages, ensuring timely delivery.
• Follow up with customers after service or sales visits and collect relevant data.
• Schedule service appointments and carry out any additional duties assigned by management.

Required profile

• Highly motivated and customer‑focused attitude.
• Excellent verbal communication and listening skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work efficiently in a fast‑paced environment.

Required skills

• Proficiency with telephone systems and call handling.
• Typing proficiency.
• Experience with photocopying and fax machines.