Senior Field Service Engineer

About the role

A leading medical device company is seeking a Senior Field Service Engineer to join its Bahrain office. The role involves delivering on‑site technical support, installations and maintenance for a range of medical equipment across an assigned territory.

Key responsibilities

• Install, maintain and troubleshoot medical equipment at customer sites.
• Lead technical support activities and resolve customer complaints efficiently.
• Support service revenue through service agreements, preventive maintenance and spare parts sales.
• Coordinate installations, training and service resources.
• Maintain technical documentation, tools and spare parts inventory, ensuring equipment and tools are calibrated.
• Mentor and support other Service Engineers in technical repairs and maintenance.
• Monitor service performance and help achieve service targets.

Required profile

• Bahraini nationals preferred due to nationalisation requirements.
• Degree in Biomedical, Mechanical Engineering or a related field.
• Minimum 5 years of field service experience in medical devices, healthcare or life sciences.
• Willingness to travel for on‑site customer support.
• Valid driver’s licence.
• Fluent in Arabic and English.

Required skills

• Medical equipment installation.
• Maintenance and troubleshooting of biomedical devices.
• Technical documentation and reporting.
• Tools and spare parts inventory management.
• Calibration of equipment and tools.