Spa & Recreation Receptionist

About the role

The Spa & Recreation Receptionist joins the first‑class Spa & Recreation team at The Diplomat Radisson Blu Hotel, Residence & Spa in Manama. You will help deliver a warm, memorable hospitality experience for guests throughout their spa journey.

Key responsibilities

• Support the smooth operation of the Spa & Recreation department, ensuring guest journeys are delivered to the highest level.
• Respond promptly to guest enquiries, resolve problems, and maximize guest satisfaction.
• Carry out assigned duties in a timely and professional manner, meeting departmental plans and hotel targets.
• Collaborate with supervisors to control costs, inventory, and maintain productivity.
• Build effective relationships while promoting company culture and values.
• Ensure compliance with legislation and audit requirements, performing follow‑up as needed.

Required profile

• Local hire preferred; Arabic speaking is a plus.
• One year of experience in a similar receptionist role is preferred.
• Commitment to exceptional guest service and a passion for hospitality.
• Creative problem‑solving attitude with ownership of tasks.
• Personal integrity and ability to work in a high‑excellence environment.

Required skills

• Experience using IT systems on various platforms.
• Strong communication skills.