Automotive Warranty Coordinator

About the role

We are looking for a highly organized and detail‑oriented Automotive Warranty Coordinator to support our automotive operations. The role will manage warranty claims, maintain accurate documentation, coordinate with manufacturers and suppliers, and ensure customers receive timely updates and support throughout the warranty process.

Key responsibilities

• Process and submit automotive warranty claims accurately and within required timelines.
• Review claims and supporting documentation for completeness and compliance.
• Maintain records of claim approvals, rejections, and related documentation.
• Communicate with manufacturers, suppliers, and stakeholders to resolve warranty issues.
• Respond to customer inquiries and provide clear updates on claim status.
• Coordinate with service and technical teams to ensure smooth claim processing.
• Stay updated on manufacturer warranty policies and procedures.
• Identify discrepancies or potential fraud and escalate appropriately.

Required profile

• High school diploma or equivalent.
• Minimum 2 years experience in automotive warranty or claims processing.
• Strong understanding of automotive warranty policies and procedures.
• Excellent organizational, time‑management, and communication skills.

Required skills

• Microsoft Office
• Automotive warranty management systems