Cloud and Infrastructure Engineer (AWS)

About the role

Infonas, a technology company in the GCC region owned by Zain Bahrain, is looking for a Cloud and Infrastructure Engineer to support the deployment, management and maintenance of its cloud (AWS) and on-premises IT infrastructure. The role focuses on system availability, cloud resource provisioning, infrastructure monitoring and routine technical issue resolution, while building expertise in cloud architecture and IT operations.

Key responsibilities

• Assist in provisioning, configuring and managing core AWS services (EC2, S3, RDS, VPC, IAM) under the guidance of senior engineers.
• Monitor cloud resource utilization, infrastructure health and application performance using AWS CloudWatch and internal tools.
• Provide day-to-day administration and troubleshooting for on-premises servers, virtual machines and basic network configurations.
• Support security best practices: manage IAM permissions, configure security groups and assist with routine patching and updates.
• Help automate repetitive tasks and deployments with basic scripting (Python, Bash or PowerShell).
• Respond to Level 1 and Level 2 support tickets and escalate complex issues to senior team members.
• Create and maintain documentation of configurations, SOPs and runbooks.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Cloud Computing, System Engineering or a related field.
• AWS Certified Cloud Practitioner required; AWS Solutions Architect Associate or SysOps Administrator Associate highly preferred.
• CompTIA Network+, Security+ or basic ITIL is a nice to have.
• 0 to 2 years of experience in IT operations, helpdesk, systems administration or cloud infrastructure; hands-on AWS console experience is acceptable for entry-level candidates.
• Experience troubleshooting Linux and Windows servers, exposure to basic networking, and foundational knowledge of AWS compute, storage, database and network services.

Required skills

• Basic command-line administration of Linux (Ubuntu, Amazon Linux) and Windows Server.
• Networking fundamentals: TCP/IP, DNS, DHCP, VPNs and basic subnetting.
• Ability to write basic scripts in Python, Bash or PowerShell.
• Introductory knowledge of IaC tools such as Terraform or AWS CloudFormation is a strong advantage.
• Strong analytical problem solving, attention to detail and clear communication with technical and non-technical stakeholders.