Manager – Cyber Security

About the role

The Cyber Security manager plans, organises and manages staff and overall operations so that the organisation's cyber security runs stably. The role covers developing, maintaining, supporting and optimising key functional areas, setting unit performance objectives and monitoring progress against organisational and unit strategic goals.

Key responsibilities

• Develop and implement cyber security unit policies and procedures that meet organisational requirements while delivering high-quality services.
• Carry out day-to-day operations of the cyber security unit, coach new and existing team members on technical and soft skills, and provide training and technical support to users.
• Ensure service quality meets established KPIs, availability and reliability meet SLA and QoS, and that an integrated cyber security solution protects core infrastructure, networks and applications.
• Manage and improve the integrated cyber security solution, and manage the procurement, installation, testing and development of IT and security projects.
• Evaluate infrastructure and security proposals and recommend solutions that meet security requirements.
• Establish and manage the enterprise IT security policy, identify customer requirements and exceed customer expectations.
• Report periodically on progress and recommend improvements.

Required profile

• Bachelor's degree in computer science, computer engineering, IT, cyber security, communication engineering or a related field.
• 8 to 10 years of experience in the same area within the telecom field.
• Solid technical experience in security.
• Strong communication skills.

Required skills

• Cyber security
• Service delivery management
• Vendor management
• Application management
• Customer support
• IT architecture