QA/QC Associate Manager

About the role

The QA/QC Associate Manager will lead and manage the Quality Assurance and Quality Control functions across production and project activities. This role ensures compliance with corporate quality standards, project specifications, and industry regulations, while driving continuous improvement.

Key responsibilities

• Establish and maintain corporate QA procedures and QC processes in line with ISO9001 and FSC standards.
• Prepare written procedures for production QC and corporate QA, and implement digital systems for quality tracking and reporting such as dashboards and barcode systems.
• Oversee incoming material inspections, in‑process checks, and final product audits across departments including Joinery, Metal, Polishing, and Packaging.
• Control non‑conforming products, initiate corrective actions, and maintain quality records, Inspection Test Plans (ITPs), checklists, and method statements.
• Lead monthly operation meetings with stakeholders to discuss trends, improvement recommendations and launch initiatives.
• Prepare audit reports, monitor effectiveness of quality procedures, and lead the QA/QC team in coordination with project managers, site engineers, and subcontractors.
• Implement training programs to enhance quality awareness and develop future leaders.
• Analyze customer feedback and drive business improvement initiatives, maintaining a library of SOPs for quality processes.

Required profile

• Degree in Engineering or a related discipline.
• Minimum 8–10 years of experience in QA/QC within manufacturing or fit‑out projects.
• Strong knowledge of ISO9001, FSC and related industry standards.
• Proficiency in digital quality systems and reporting tools.
• Excellent leadership, communication and problem‑solving abilities.

Required skills

• ISO9001
• FSC
• Digital quality systems
• Reporting tools