QA/QC Associate Manager

About the role

The QA/QC Associate Manager leads and manages the Quality Assurance (QA) and Quality Control (QC) functions, ensuring compliance with corporate quality standards, project specifications and industry regulations. The role covers developing, implementing and maintaining quality systems across production and project activities.

Key responsibilities

• Establish and maintain corporate QA procedures and QC processes in line with ISO9001 and FSC standards, and write procedures for production QC and corporate QA.
• Implement digital systems for quality tracking and reporting, such as dashboards and barcode systems.
• Oversee incoming material inspections, in-process checks and final product audits across Joinery, Metal, Polishing and Packaging, ensuring only approved materials are used and work complies with approved drawings and method statements.
• Control non-conforming products and initiate corrective actions with relevant managers; maintain quality records, ITPs, checklists and method statements per the Project Quality Management Plan.
• Run monthly operation meetings with key stakeholders on trends, improvements and initiatives, and prepare audit reports.
• Lead the QA/QC team and coordinate with project managers, site engineers and subcontractors.
• Deliver training and development programmes, analyse customer feedback and drive business improvement initiatives while maintaining a library of SOPs.

Required profile

• Degree in Engineering or a related discipline.
• Minimum 8-10 years of QA/QC experience in manufacturing or fit-out projects.
• Strong knowledge of ISO9001, FSC and industry standards.
• Excellent leadership, communication and problem-solving skills.