Bill Collector

About the role

We are seeking a diligent and professional Bill Collector to join our Credit Control team. The role involves managing and recovering outstanding payments from clients, helping to maintain the financial health of the company.

Key responsibilities

• Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
• Negotiate payment schedules and settlement agreements to resolve outstanding balances.
• Maintain accurate records of all collection activities, communications, and payment promises.
• Investigate and resolve billing discrepancies and client disputes promptly and professionally.
• Prepare and present reports on collection status and accounts receivable to management.
• Liaise with internal departments to clarify billing information and support the collections process.

Required profile

• 0–2 years of experience as a Bill Collector or in a similar Accounts Receivable or Credit Control role.
• Strong understanding of billing procedures and best practices in debt collection.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to handle difficult conversations with professionalism and confidence.
• High degree of accuracy and exceptional attention to detail.

Required skills

• Proficiency in MS Office, especially Excel.
• Familiarity with accounting or collection software.