Duty Manager – Front Office
Jumeirah
وصف الوظيفة
About the role
We are looking for a Duty Manager to oversee the Front Office operations at Jumeirah Gulf of Bahrain. The role ensures smooth guest experiences and supports the Assistant Front Office Manager in daily activities.
Key responsibilities
- Ensure efficient running of the Front Office department.
- Handle and resolve guest complaints promptly.
- Assist the Assistant Front Office Manager with supervision and communication.
- Maintain and develop Front Office standards and operating procedures.
- Uphold high standards of punctuality, appearance, performance and guest relations.
- Maintain close relations with VIP guests and respond to their needs.
- Cover Night Manager duties during vacations and staff absences.
Required profile
- 3‑5 years of experience in Guest Services, Public Relations or Front Office roles within luxury hospitality.
- Bachelor’s degree in Hospitality or a related field from an accredited university.
Required skills
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Jumeirah