Tele‑Sales Agent

About the role

We are looking for a proactive Tele‑Sales Agent to join our team in Manama. You will engage prospects over the phone, promote our products and services, and help generate qualified leads for the sales pipeline.

Key responsibilities

• Make outbound cold‑calls to prospective customers and follow up on leads.
• Present product features, pricing and benefits using scripted sales talks.
• Capture customer information, process orders and maintain accurate records in the company system.
• Resolve customer inquiries and complaints, providing solutions and recommendations.
• Collect referrals and generate new leads through various legal sources.
• Conduct market surveys and document detailed notes on each interaction.
• Support the line manager with assigned tasks and contribute to departmental data collection.

Required profile

• Minimum high‑school certification; a diploma and some work experience are preferred.
• Strong verbal and written communication skills.
• Demonstrated selling ability and a positive, team‑oriented attitude.
• Ability to persuade, listen actively and focus on customer needs.
• Willingness to work rotating shifts, including occasional weekends or evenings.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Commission or incentive scheme tied to achievement of daily and monthly sales KPIs.