Associate, Client Management (Bahraini National)

About the role

Standard Chartered is hiring a Bahraini-national Associate for its Client Management function. The role owns and drives the end-to-end processes and services for a client portfolio, from onboarding and credit documentation to due diligence, data maintenance and offboarding, and works closely with Relationship Managers, Product Sales and Operations to deliver seamless client service.

Key responsibilities

• Manage client accounts proactively, keeping them healthy and moving them to a ready-to-transact state, across simple and complex cases
• Provide service and advice to Corporate & Investment Banking and Business Banking clients, and support Relationship Managers on documentation matters
• Orchestrate processes such as onboarding, credit fulfilment and monitoring, client due diligence, static data maintenance and offboarding
• Negotiate and manage credit documentation, coordinate with Legal, Compliance and Credit, and handle document deficiencies and compliance requirements
• Support loan drawdowns, cash management, trade offerings and flow maintenance, including monitoring collateral and limit requests
• Prepare account plans and client briefing notes, join client visits and document discussions in CRMx
• Review client profitability and support the Business in setting up client trading infrastructure
• Identify process improvements and automation opportunities, and perform ad-hoc duties when delegated

Required profile

• Bahraini national
• Risk and AML certified as stipulated by Bank policy (role-based)
• Strong stakeholder influence, client rapport, writing and presentation skills in English, and ability to work independently under pressure

Required skills

• Client management and account servicing
• Credit documentation and due diligence
• Operational process management and data conversion and reporting

What we offer

• Competitive salary and benefits under the Fair Pay Charter
• Core bank funding for retirement savings, medical and life insurance
• Annual leave, parental leave (20 weeks), sabbatical (up to 12 months) and volunteering leave
• Flexible working options and wellbeing support
• Ongoing learning and reskilling opportunities