Complex Sales Manager

About the role

The Complex Sales Manager is accountable for proactively seeking and handling sales opportunities and turning business over properly and in a timely way so that service delivery is supported. The role helps lead day-to-day sales activities, focusing on building long-term, value-based customer relationships that help achieve sales objectives, and aims to meet personal sales goals. The position is full time and located in Manama.

Key responsibilities

• Work with off-property sales channels so that sales efforts are coordinated and not duplicative, and build relationships with existing and new customers through sales calls, entertainment, FAM trips and trade shows.
• Develop relationships within the community and with key internal and external stakeholders, and provide accurate turnover to Event Management.
• Take part in sales calls with the sales team to acquire new business and close deals, and handle the operational side of booked business such as proposals, contracts and customer correspondence.
• Identify new business to meet personal and location revenue targets, understand the market and competitors, and close the best opportunities for the location.
• Deliver exceptional customer service, support the company's service and relationship strategy, gather guest feedback and set a positive example for guest relations.

Required profile

• A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management or a related major, with 3 years of experience in sales and marketing or a related field.
• Or a 4-year bachelor's degree in a similar field, with 1 year of experience in sales and marketing or a related field.