Fashion Sales Associate / Fashion Stylist

About the role

The Fashion Sales Associate / Fashion Stylist delivers excellent customer service, gives personalized fashion advice and drives sales in a retail environment. The role focuses on understanding customer preferences, recommending clothing and accessories, creating stylish outfits and keeping the store presentation attractive, while contributing to customer satisfaction, brand image, membership loyalty and sales growth.

Key responsibilities

• Welcome customers, understand their fashion preferences and give professional styling advice.
• Recommend clothing, footwear, accessories and outfit combinations based on needs, occasions and style.
• Deliver personalized shopping experiences and build customer relationships to encourage repeat business.
• Achieve individual and store sales targets through effective selling and product recommendations.
• Maintain up-to-date knowledge of fashion trends, seasonal collections, product features and brand standards.
• Assist customers with selection, sizing, fitting, styling and purchasing decisions.
• Maintain product displays, visual merchandising and store presentation.
• Monitor stock levels, organize merchandise, replenish products and support inventory management.
• Handle customer inquiries, feedback, exchanges and complaints professionally.
• Support promotional campaigns, new product launches, seasonal sales and in-store events.
• Keep the sales floor, fitting rooms and merchandise areas clean and organized.
• Collaborate with team members and management to meet store objectives.

Required profile

• High school diploma or equivalent; a qualification in Fashion, Retail Management, Marketing or a related field is an advantage.
• Minimum 1-3 years of experience in fashion retail, sales, customer service or personal styling.
• Strong interest in fashion, styling, clothing coordination and current trends.
• Good knowledge of fashion products, fabrics, sizing, colors and styling techniques.
• Ability to work flexible retail hours, including weekends and public holidays when required.
• Proficiency in English; additional languages are an advantage.