Junior Key Account Manager - Dubai

About the role

We are seeking a dynamic Junior Key Account Manager to build and nurture relationships with corporate and enterprise clients. The role is ideal for candidates with 1‑4 years of client‑facing experience in IT, technology, SaaS, hospitality or related sectors. You will act as the primary point of contact, ensuring client satisfaction and identifying growth opportunities.

Key responsibilities

• Manage and maintain relationships with assigned corporate and enterprise clients.
• Conduct regular client meetings, site visits, inspections, presentations and business reviews.
• Identify upselling, cross‑selling, renewal and account growth opportunities.
• Coordinate with operations, delivery, technical and support teams to ensure smooth service delivery.
• Handle client queries, concerns and escalations professionally.
• Prepare client visit reports, account updates and follow‑up plans.
• Support contract renewals and long‑term business development.
• Travel within Oman for client meetings and site visits as required.

Required profile

• Bachelor's degree or diploma in Business, Marketing, IT, Hospitality or related field.
• 1‑4 years of experience in key account management, client relationship management, B2B sales or business development.
• Fluent in Arabic and English.
• Strong communication, negotiation and presentation abilities.
• Ability to work independently and manage multiple client accounts.
• Willingness to travel within Oman.

Required skills

• Experience with CRM systems (preferred).
• Basic understanding of B2B sales and commercial processes.