Receptionist - Head Office

About the role

The Head Office is looking for a Receptionist to provide professional front-of-house and reception services. The role ensures an excellent visitor experience and coordinates visitor access, enquiries, deliveries and day-to-day administrative activities, while supporting Facilities Management and Security in keeping the workplace safe, organised and professional. The position is open only to Bahraini nationals and is filled through a business partner, so it is an outsourced role.

Key responsibilities

• Run the reception desk and welcome visitors, identifying the purpose of their visit and notifying the relevant employee or department
• Handle visitor registration, passes and access cards, and give directions while maintaining a professional corporate image
• Support arrangements for VIP and executive visitors and keep the reception and waiting area tidy
• Answer and route calls promptly, keeping confidential information secure
• Work with Facilities Management and Security on access, security, safety, maintenance and housekeeping issues, and support them during events and executive visits
• Receive and coordinate correspondence, documents, couriers and deliveries, maintain reception records and logs, and handle general enquiries
• Perform other tasks assigned by the Line Manager

Required profile

• Diploma or Bachelor's degree, preferably in Business Administration, Hospitality, Customer Service or a related field
• 1-2 years of experience in reception, front office, hospitality, customer service or a similar role
• Good command of Arabic and English, written and spoken
• Previous experience in a large corporation and/or hospitality environment is an advantage

Required skills

• Working knowledge of Microsoft Outlook, Word, Excel and Teams