Senior Analyst - Logistics Performance

About the role

Delivery Hero is looking for a Senior Analyst for Logistics Performance in Manama, Bahrain. The role manages the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and building analytical reports and dashboards. It also involves improving efficiency by spotting future trends from past performance and working with local and regional stakeholders to design analytic solutions that optimize operations and mitigate risks.

Key responsibilities

• Report on and monitor KPIs and performance SLAs to maintain operational excellence.
• Analyze large, complex data sets and derive actionable insights.
• Identify and solve logistics performance problems using those insights.
• Suggest improvements across logistics and other business functions.
• Use data, statistical models and research to detect trends and forecast the future.
• Create and improve data visualization and analytical tools supporting business goals.
• Manage the implementation of Performance Management projects, including post-implementation support.

Required profile

• Bachelor's degree, preferably in Information Systems or STEM.
• 5+ years of experience in analytical roles, in tech start-ups and/or in pricing, highly preferred.
• Strong interpersonal and communication skills, written and verbal.
• Strong analytical and problem-solving skills with complex data sets, and good research and presentation skills.
• Business acumen and statistics knowledge.
• Computer literate, able to work in a fast-paced environment as an individual contributor.

Required skills

• SQL proficiency preferred.
• Google Suite or Microsoft Office (Sheets/Excel and Slides/PowerPoint).