Business Continuity Manager / Specialist

About the role

An experienced and proactive Business Continuity Manager / Specialist is sought to develop, implement and maintain the organisation's business continuity and resilience strategies. The role covers identifying operational risks, running business impact assessments, building recovery plans and ensuring the organisation can respond to disruptions, emergencies and incidents while keeping critical operations running.

Key responsibilities

• Develop, implement and maintain the Business Continuity Management (BCM) framework, policies and procedures.
• Conduct Business Impact Analysis (BIA) to identify critical functions, dependencies and recovery priorities.
• Perform risk assessments and develop risk mitigation strategies.
• Maintain Business Continuity Plans (BCP), Disaster Recovery Plans (DRP) and crisis management procedures.
• Define and monitor Recovery Time Objectives (RTO) and Recovery Point Objectives (RTO) for critical operations.
• Coordinate continuity testing, simulations, emergency drills and recovery assessments.
• Work with IT, Risk Management, Compliance, Operations, HR and other departments to strengthen resilience.
• Monitor emerging threats, technology disruptions and supply chain risks.
• Develop crisis communication protocols and coordinate incident response and recovery.
• Keep documentation, contact lists, procedures and reports accurate and up to date.
• Deliver business continuity training and awareness programmes.
• Monitor BCM performance indicators and recommend improvements.
• Support compliance with standards such as ISO 22301 and coordinate internal and external audits.

Required profile

• Degree in Business Administration, Risk Management, Information Technology, Operations Management or a related field.
• Minimum 5-8 years of experience in business continuity, operational resilience, enterprise risk management or disaster recovery.
• Proven experience developing and implementing BCPs, DRPs and crisis management frameworks.
• Experience conducting continuity exercises, recovery testing, audits and resilience assessments.
• Certifications such as CBCI, MBCI, CBCP or ISO 22301 Lead Implementer are advantageous.

Required skills

• Strong knowledge of BIA, risk assessments, recovery strategies and incident management.
• Good understanding of ISO 22301 and risk management frameworks.
• Analytical, organisational, problem-solving and project management skills.
• Excellent communication, documentation, presentation and stakeholder management abilities.