Diagnostic Expert

About the role

We are looking for a seasoned Diagnostic Expert to join our automotive service team. The successful candidate will drive operational efficiency, manage key projects and ensure flawless execution of daily diagnostic tasks.

Key responsibilities

• Perform all assigned work quickly, economically and to company and manufacturer standards.
• Advise the workshop team leader on additional work required for a vehicle and seek authorization for fault rectification.
• Supervise and assist in training apprentices when requested by senior technicians or service executives.
• Maintain competence through on‑site training, supplier courses and reading technical bulletins.
• Discuss vehicle problems with customers, providing full involvement and professional service.
• Uphold the company’s image of professionalism and quality when dealing with customers.
• Keep equipment, protective clothing and work areas clean, tidy and safe.
• Assist management in introducing new work methods to improve efficiency.

Required profile

• 5–7 years of progressive experience in a similar automotive diagnostic role.
• Diploma or relevant vocational certification/degree in a related field.
• Strong organisational and time‑management abilities with effective task prioritisation.
• Excellent communication and interpersonal skills for cross‑team collaboration.
• Proven problem‑solving capabilities and meticulous attention to detail.
• Proficiency with industry‑standard diagnostic software, tools and platforms.

Required skills

• Automotive diagnostic software
• Vehicle diagnostic equipment and tools

What we offer

• Opportunities for continuous technical training and professional development.
• A collaborative workshop environment focused on quality and safety.