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Restaurant Supervisor

UAE HR Consultancy · Manama

🇬🇧 English

وصف الوظيفة

About the role

We are seeking a responsible, customer‑focused Restaurant Supervisor to oversee daily operations, manage staff, and ensure a smooth, high‑quality dining experience. The role combines hands‑on service supervision with coordination between the front‑of‑house and kitchen teams.

Key responsibilities

  • Supervise and coordinate daily restaurant operations and service.
  • Assign tasks, manage staff schedules, and monitor team performance.
  • Deliver friendly, efficient, and professional customer service.
  • Handle customer enquiries, feedback, and complaints.
  • Coordinate with kitchen staff to ensure timely service.
  • Monitor food quality, presentation, cleanliness, and service standards.
  • Manage reservations, seating arrangements, and special customer requests.
  • Monitor stock levels and assist with inventory and ordering.
  • Ensure accurate billing, cash handling, and payment procedures.
  • Train and guide restaurant staff to maintain service standards.
  • Ensure compliance with food safety, hygiene, and workplace safety requirements.
  • Assist with opening and closing duties and daily operational checks.
  • Support the team during busy periods and special events.
  • Report operational issues and provide updates to management.

Required profile

  • Diploma or relevant qualification in Hospitality, Restaurant Management, or a related field.
  • Previous experience in restaurant or hospitality operations (preferred).
  • Supervisory or team‑lead experience (advantageous).
  • Strong leadership, communication, and customer service abilities.
  • Excellent organisational and problem‑solving skills.
  • Ability to work well under pressure in a fast‑paced environment.
  • Professional, responsible, and customer‑oriented attitude.
  • Willingness to work shifts, weekends, public holidays, and overtime as required.

Required skills

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    UAE HR Consultancy

    Manama