Senior Network Officer - Healthcare Provider Networks

About the role

MedNet Bahrain is looking for a Senior Network Officer to help develop and manage its healthcare provider network across local, regional and international markets. The role covers network expansion, provider contracting, tariff negotiations and network performance management, supporting initiatives that strengthen MedNet's market position and improve customer experience.

Key responsibilities

• Support the development, maintenance and enhancement of the healthcare provider network
• Conduct network benchmarking and provider profiling to assess accessibility, quality standards and market competitiveness
• Lead provider credentialing and support onboarding of new providers
• Negotiate provider tariffs and contractual agreements, and manage requests for tariff revisions, category changes, new services and physician additions
• Maintain accurate contract documentation and update provider information in internal systems
• Prepare and manage pricing updates and tariff automation processes
• Deliver provider orientation and training on MedNet processes, policies and managed care practices
• Collaborate with operational teams on provider enquiries, issues and process improvements
• Monitor market developments and competitor activity, and prepare reports and analyses for decision-making
• Support network projects and initiatives as assigned by the Network Manager

Required profile

• Degree or diploma in Hospital Administration, Nursing, Physiotherapy, Radiology, Laboratory Sciences or another allied healthcare discipline
• At least 2 years of experience in network management, TPA or health insurance, preferably in the GCC region
• Strong understanding of healthcare providers, medical terminology and the regional healthcare landscape
• Experience in provider contracting, tariff negotiations or network management is an advantage
• Arabic language skills are advantageous
• Willingness to travel locally and internationally when required

Required skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Analytical and problem-solving skills, with strong negotiation and stakeholder management abilities
• Excellent written and verbal communication