Bill Collector

About the role

We are seeking a diligent and professional Bill Collector to join our Credit Control team. The role involves managing and recovering outstanding payments to support the company’s financial health.

Key responsibilities

• Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
• Negotiate payment schedules and settlement agreements to resolve outstanding balances.
• Maintain accurate records of collection activities, communications, and payment promises.
• Investigate and resolve billing discrepancies and client disputes promptly.
• Prepare and present collection status reports to management.

Required profile

• 0–2 years of experience in bill collection, accounts receivable, or credit control.
• Strong understanding of billing procedures and debt‑collection best practices.
• Excellent negotiation, communication, and interpersonal skills.
• High accuracy, attention to detail, and ability to handle sensitive information confidentially.

Required skills

• Proficiency in MS Office, especially Excel.
• Familiarity with accounting or collection software.