Call Center / Receptionist

About the role

Euro Motors is looking for a professional and motivated Call Centre/Receptionist to provide exceptional customer service, manage incoming calls, and support administrative tasks.

Key responsibilities

• Answer and direct incoming calls in a professional and courteous manner.
• Provide information to callers regarding company services and products.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, including data entry and filing.
• Manage scheduling and appointments for staff members.
• Handle customer inquiries and resolve issues promptly.
• Collaborate with various departments to ensure efficient communication and service delivery.

Required profile

• Bachelor's degree; certification in office management or customer service is a plus.
• Proven experience in a call centre or receptionist role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work collaboratively in a team-oriented environment.
• Positive attitude and commitment to exceptional customer service.

Required skills

• Proficiency with MS Office Suite.
• Experience using office equipment and computer software.