Guest Services Executive – Spa
Dubai Holding
Job description
About the role
Join the Talise Spa at Jumeirah Gulf of Bahrain as a Guest Services Executive, providing premium service to spa guests and ensuring a seamless, luxurious experience. This full‑time, onsite position supports the spa’s reception and guest‑relations functions within a world‑class luxury hospitality brand.
Key responsibilities
- Greet and escort guests to treatment rooms, maintain room cleanliness, and handle guest enquiries.
- Recommend and arrange amenities, run errands, and ensure a welcoming atmosphere.
- Anticipate and respond to guest needs, including special requirements, and resolve dissatisfaction according to complaint procedures.
- Maintain the reception desk’s operation and cleanliness, stock supplies, and uphold service standards.
- Prepare and set tables or trays in line with property SOPs and guest preferences.
Required profile
- Minimum 2 years experience in luxury hospitality, preferably with an international brand.
- Proficiency with the Opera property management system.
- Ability to work with diverse cultures, demonstrating trust and respect.
Required skills
- Opera system
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Published 3 weeks ago
Expires 1 month from now
30 views · 0 interested
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Dubai Holding