Information Technology Help Desk Technician
Trust Re · Manama
Job description
About the role
This position provides technical assistance to computer users, handling inquiries and resolving issues in person, by phone, or electronically. It supports hardware, software, and operating system usage for end‑users.
Key responsibilities
- Receive, diagnose, and resolve help‑desk tickets, assigning them to the appropriate IT team.
- Provide remote, phone, email, or on‑site support to end users.
- Perform minor repairs on hardware, software, and peripheral equipment.
- Set up IT equipment, install operating systems, configure cables, and deploy software images on desktops and laptops.
Required profile
- Bachelor’s degree in Computer Science or a related IT field.
- Fresh graduate or recent graduate (2023‑2025).
Required skills
- Troubleshooting of computer hardware and software.
- Experience with ticketing systems and incident management.
- Installation and configuration of operating systems and software images.
- Basic hardware repair and peripheral setup.
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Published 9 hours ago
Expires 1 month from now
7 views · 0 interested
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Trust Re
Manama