Dynamics 365 Finance & Operations Technical Support (L2/L3)

About the role

Gulf Tobacco Company is looking for a Dynamics 365 Finance & Operations Technical Support professional to join its manufacturing team in Hidd, Bahrain. The role focuses on providing L2/L3 technical assistance, developing SSRS reports, and maintaining system processes.

Key responsibilities

• Deliver L2/L3 support for Microsoft Dynamics 365 Finance & Operations (on‑premises) environments.
• Develop, deploy and maintain SSRS reports for finance and production modules.
• Troubleshoot system issues, including X++, batch jobs, workflows, and integrations.
• Collaborate with developers and business users to resolve technical problems and optimise processes.

Required profile

• Bachelor’s degree in IT, Computer Science or a related field.
• Minimum 1 year of hands‑on experience with Dynamics 365 Finance & Operations.
• Strong command of English and Arabic.
• Experience in a manufacturing environment is an advantage.

Required skills

• Microsoft Dynamics 365 Finance & Operations (on‑premises)
• SSRS report development and deployment
• X++ programming
• SQL Server database management
• Visual Studio development environment