Head Host/Hostess – Restaurant Front‑of‑House Lead
Trader Vic's Bahrain · Manama
وصف الوظيفة
About the role
The Head Host/Hostess leads the front‑of‑house host team at Trader Vic’s Bahrain, ensuring every guest receives a warm and professional welcome. Based in Manama, this full‑time, on‑site position coordinates reservations, waitlists and table assignments to optimise service flow.
Key responsibilities
- Greet and seat guests, managing the reservation system and waitlist efficiently.
- Oversee and coach the host team, ensuring consistent service standards.
- Handle phone inquiries, confirm bookings and respond to special guest requests.
- Collaborate with restaurant management and service staff to maintain smooth operations during peak periods.
- Monitor table turnover and adjust seating plans to maximise capacity.
Required profile
- Strong interpersonal skills with the ability to build positive rapport with guests and colleagues.
- Excellent verbal and written communication in English; additional languages are a plus.
- Professional phone etiquette and proven customer‑service experience.
- Flexibility to work evenings, weekends and holidays as required.
- Organisational attention to detail and calm demeanor in high‑volume settings.
Required skills
- Experience managing reservations, seating plans and waitlists.
- Proficiency in front‑of‑house or guest‑relations roles within hospitality environments.
Questions fréquentes
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الرواتب والأدلة وعمليات البحث في Bahrain.
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Trader Vic's Bahrain
Manama