Key Account Manager – Sales & Business Development

About the role

We are seeking a dynamic Key Account Manager to lead the management, retention and growth of corporate and key customer accounts in Bahrain. The role combines sales, business development and client relationship responsibilities to drive revenue and strengthen long‑term partnerships.

Key responsibilities

• Manage and develop a portfolio of corporate and key accounts, acting as the primary point of contact.
• Build and maintain strong relationships with decision‑makers, conducting regular meetings, business reviews and site visits.
• Identify client needs and recommend suitable services, driving upselling, cross‑selling and overall account growth.
• Handle client enquiries, concerns and escalations professionally, ensuring high satisfaction.
• Coordinate with internal teams to deliver excellent service and manage contract renewals and long‑term partnership opportunities.
• Maintain accurate account information and activities in the CRM, tracking performance, revenue and sales targets.
• Monitor competitor activity, market trends and prepare account reports, sales updates and forecasts.
• Support new client acquisition and business development initiatives, traveling within Bahrain as required.

Required profile

• Bachelor’s degree or diploma in Business, Marketing, IT or a related field.
• 1–4 years of experience in sales, business development, key account management or B2B corporate sales.
• Proven track record of upselling, cross‑selling and achieving revenue targets.
• Fluent in Arabic and English, with strong negotiation and presentation abilities.
• Willingness to travel across Bahrain for client meetings and site visits.

Required skills

• CRM experience (preferred).
• Strong commercial awareness and understanding of B2B sales.
• Excellent negotiation, presentation and communication skills.